Shipping & Returns
🚚 Shipping Information
Processing Time:
-
Orders are processed within 24–48 hours (excluding Sundays and public holidays). Once your order is shipped, you’ll receive a tracking link via email or SMS.
Delivery Time:
-
Metro Cities: 3–5 business days
-
Other Locations: 5–7 business days
Shipping Charges:
-
Free shipping on all prepaid orders across India.
-
Cash on Delivery (COD) may include an additional fee.
🔁 Returns & Exchanges
We want you to love what you wear. If something’s not quite right, we’ve got your back.
Return/Exchange Policy:
-
Returns and exchanges accepted within 7 days of delivery.
-
Items must be unused, unwashed, and in original condition with all tags attached.
-
Returns are not accepted for discounted or final sale items.
How to Request a Return/Exchange:
-
Email us at vvybzfashion@gmail.com with your order number and issue.
-
Our team will guide you through the simple process.
-
Once approved, we’ll arrange a reverse pickup or provide shipping instructions.
Refunds:
-
Refunds are issued as store credit or to your original payment method (if applicable) once the product is inspected.
-
Shipping charges (if any) are non-refundable.
🧸 Received the Wrong or a Damaged Item? We sincerely apologize! Please email us within 48 hours of receiving your order, and we’ll prioritize fixing the issue.
Need Help?We're here to assist. Reach out at vvybzfashion@gmail.com or DM us on Instagram @vvybzfashion